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Hotel Convention Sales, Services, and Operations Nigel Warburton Its high-end phones are tailoredThis text provides a comprehensive look at the fast growing meetings and convention market segment. A useful how to guide, it takes students through all aspects of selling and servicing a convention at a hotel or other group meeting facility. In addition, it profiles the customer for meetings and conventions, the planners in charge of site selection, and facilities they commonly use. Also includes Industry Insiders planning tips and case studies